Effective Date: 01/01/2025
At VeraLotus, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services.
Information We Collect
We collect the following types of personal information:
Contact information: name, email address, phone number
Order details: shipping/billing address, purchase history
Payment information: processed securely via third-party providers (we do not store full credit card details)
Device & usage data: browser type, IP address, pages visited, and cookies
How We Use Your Information
We use your information to:
Process and fulfill orders
Communicate order updates and customer support
Improve our website and shopping experience
Send marketing emails (only if you’ve opted in)
Prevent fraud and maintain site security
Sharing Your Data
We only share your information with trusted third parties necessary to:
Process payments (e.g., Stripe, PayPal)
Ship products (e.g., couriers and logistics partners)
Host and maintain our website
Comply with legal obligations
We do not sell your personal data.
Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request corrections or deletion
Opt out of marketing communications
File a complaint with a data protection authority
To exercise any of these rights, contact us at: support@veralotus.com
Cookies
We use cookies and similar technologies to improve your browsing experience, analyze traffic, and serve relevant ads. You can manage cookie settings in your browser at any time.
Data Security
We implement industry-standard security measures to protect your data. All transactions are encrypted and processed securely.
Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised effective date.
Contact Us
For any questions about this policy, email us at:
📧 support@veralotus.com