📦 Shipping Times

We ship Monday through Friday (excluding holidays).

Processing time: 1–2 business days

Estimated Delivery:

USA: 2–5 business days

International: 7–12 business days (depending on destination and customs)

Please note: Delivery times may vary slightly during high-volume seasons or unexpected carrier delays.

 

🌍 International Shipping

Yes – we ship worldwide!

Orders Outside The US May Be Subject to Customs, Duties, or Taxes set by your Country. These charges are the customer’s responsibility.

 

🔍 Order Tracking

As soon as your order ships, you’ll receive a tracking number via email.

You can track your package by:

Clicking the tracking link in your email

Visiting our Order Tracking Page

Logging into your VeraLotus account

 

❓Haven’t Received Your Order?

If your tracking status shows “delivered” but you haven’t received your package:

Double-check the shipping address on your order confirmation

Look around your property or with neighbors

Contact your local carrier office for details

Still no luck? Reach out to us at support@veralotus.com – we’ll help you sort it out.

 

📬 Shipping Issues

We are not responsible for delays caused by:

Incorrect or incomplete addresses

Postal service disruptions

Customs processing times (for international orders)

However, if something goes wrong – we’ll always do our best to help you resolve it.

We’re here to make shipping stress-free.

Have questions? Contact our support team anytime.